Operations · Systems · Automation

I fix the operational mess behind small, mission-driven teams.

You're a team of about fifteen people doing real work — but it's buried in email, spreadsheets, and “someone just handles that.” I turn that into systems that run themselves.

Does this sound familiar?

"Every week we lose hours to processes we all quietly know are broken."

Your work lives in email

Requests, approvals, and follow-ups scattered across inboxes. Nothing is tracked, so everything gets asked twice — or dropped.

There's no ops hire

You're too small for a full-time operations role, but too busy to keep doing it manually. The gap shows up in every project.

How we work

Clear scope, fixed outcomes

$0
Clarity call
A free 30-minute conversation. Tell me the mess — I'll tell you honestly whether I can fix it, and what it would take.
30 minutes · no pressure
$1,200
Fix one workflow
We pick the single workflow that's costing you the most, scope it in writing, and ship it. Delivered in about two weeks.
Flat fee · scoped in writing
$800/mo
Fractional ops
An ongoing operations partner — systems, automation, and the things that “someone should really own.”
Month to month

Selected work

Messes I've turned into systems

Intake
The call log that routes itself
A team was losing client requests to a shared inbox and voicemail. Built an intake that logs every request, routes it to the right person, and follows up automatically — nothing drops, nothing gets asked twice.
Finance
Expense reporting without the data entry
Monthly expense reconciliation took a whole afternoon of retyping receipts. Automated the capture and classification, cutting the monthly chore down to a quick review.
Payroll
Timesheets that report themselves
Chasing timesheets was a weekly ritual. Replaced it with a lightweight system that nudges, collects, and totals — so payroll stops being a fire drill.
Migration
A finance-stack swap, done quietly
Migrated a team off a dated accounting setup onto a modern stack (QuickBooks Online + a retail POS), including a clean data migration and staff training — with zero disruption to billing.
Security
Security without the scare tactics
Hardened systems and accounts without the "sky is falling" pitch — practical migrations, sensible access controls, and a team that actually understands why it matters.

Work shown with identifying details removed — happy to share specifics on a call.

Say hi

Tell me about the mess

No sales script, no retainer pitch before we've talked. Tell me what's actually eating your team's time and I'll tell you straight whether I can help.

Prefer email? mitch@brey.cloud